X599 Privacy Policy — How is your personal information protected?

Your privacy matters to us at x599. This policy clearly outlines what information we collect, why we collect it, how it is stored, and who it may be shared with. By using the platform, you agree to this Privacy Policy.

Last Updated: 2026

What information do we collect?

X599 collects various types of information during registration and platform use. This information falls into three main categories:

Account Information: Name, date of birth, email address, mobile number, and National ID details for identity verification.

Financial Information: Deposit and withdrawal transaction details (BDT / ৳), bKash or Nagad numbers, and bank account information — used solely for payment processing.

Technical Information: IP address, browser type, device information, operating system, and platform usage history (login times, pages visited).

Cookies & Tracking: We use cookies to maintain your session and improve your experience. You can disable cookies in your browser settings, though some features may become limited.

How is the collected information used?

X599 uses your information only for specific, legitimate purposes. Your data is never used for sale to third parties under any circumstances.

  • Creating an account and verifying identity.
  • Processing financial transactions, including deposits and withdrawals, securely.
  • Ensuring platform security and preventing fraud.
  • Providing assistance through customer support.
  • Improving platform functionality and enhancing the user experience.
  • Fulfilling legal obligations and providing information to authorities upon lawful request.
Symbolic image representing user data protection and privacy in Cumilla

Data Storage & Security — How safe is your data?

X599 employs state-of-the-art security measures to protect your personal and financial information. All data is transmitted via SSL encryption, preventing third parties from accessing it.

Your password is stored in encrypted form — even our own staff cannot view it directly. Personal data is held on secure servers and undergoes regular security audits to prevent unauthorized access.

Even after account closure, certain information may be retained for a specified period as required by law. Once that period expires, personal data is securely deleted.

Is information shared with third parties?

X599 does not sell your information to advertisers or third parties. However, limited data sharing may occur in certain specific circumstances:

  • Payment Providers: Relevant information is shared to process transactions via bKash, Nagad, or bank transfer.
  • Game Providers: Only the minimum information required is shared with third-party game providers to launch their games.
  • Legal Authorities: Your information may be disclosed to authorities when required by law in Bangladesh.

Information shared with third parties is kept to a minimum, and all such parties are bound by strict confidentiality agreements.

Do you have any rights over your own data?

Yes, you have clear rights over your own data. x599 respects these rights:

  • Right of Access: You may request access to your stored information at any time.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your personal data after closing your account — unless retention is required by legal obligations.
  • Right to Data Portability: You can request a copy of your data.

To exercise these rights or if you have questions about this policy, email us at [email protected]. To learn more, FAQ View.

Policy Updates & Contact

X599 may update this Privacy Policy from time to time. For significant changes, a notice will be posted on the platform and may also be sent to your registered email. Continued use of the platform after any changes constitutes acceptance of the revised policy.

For any privacy-related questions or concerns:

We typically respond within 24–48 hours.

Join our secure platform today

Your data is secure and transactions are encrypted at x599. Register with confidence and enjoy your favorite entertainment.

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